Crossroads Blog
Network & Computer Management
"A well-designed and well-installed network of two servers and 100 computers takes 40 hours per month to maintain and support. What is your I.T. staff doing with the other three weeks?"
Most business owners and managers have many questions about network and computer management:
- What skills are required to properly manage my network and computer systems?
- How do I determine which is better for my business: hiring staff or outsourcing to a computer services specialist?
- Technology changes so quickly—how often will my I.T. provider or staff need to update their skills? What will that cost me?
- How do I know the work is getting done?
- How do I know I'm getting value for the money I'm spending?
- Can my business really afford what it will take to build a scalable, reliable and secure network?
- Can I show an ROI on my technology purchases and services?
- What are the metrics and benchmarks of efficiency and effectiveness?
What career training and management programs must I implement to develop my staff?
Each Company Is Unique
No two business have the same technology needs and requirements. That's why Crossroads Business Solutions has developed a variety of engagement approaches that you can choose from to meet your specific business and technology needs. A few examples are:
- We can work alongside your I.T. staff to augment your company with a skill set you need now, but don't need full time.
- We can manage your I.T. staff. Our I.T. and business expertise allow us to manage your sand create accountability. We can also deliver career plans to help develop your staff.
- We can hire your staff and then become your outsourced solution, with our mangement and process.
- We can deliver on-call technical support when you need us (reactive service).
- We can deliver a proactive network and computer management approach to prevent issues and keep staff productive.
- We can deliver fully managed I.T. services for a fixed fee, including unlimited help desk support to deliver optimum productivity.
Computers, Servers & LANs (Local Area Networks)
In designing your network infrastructure (computers, servers and LANs), Crossroads Business Solutions first takes into account your specific needs for reliability, security, scalability and flexibility to ensure end user productivity and the achievement of your business objectives. With this information clearly defined, we then architect a network design that is optimally designed to your business environment. Crossroads Business Solutions' methodology ensures that your business objectives are met while staying on budget and timeframe.
Security & Identity Management
At the begining of each engagement we ask every business owner and management team what their business' level of acceptable risk is. That is, what is the level of security required for your business.
This is a grossly overlooked area in small business. Small businesses are increasingly the target of fraud and theft because the use of automated software by hackers has made the theft costs effective and fruitful.
Often, I.T. consulting firms take shortcuts in areas like security to achieve an acceptable "price point"; that is, one that gets the deal closed and revenue in the door. At Crossroads Business Solutions, our job is to find the solution of acceptable risk and an acceptable price point.
Routers, Switches, Firewalls
XRBS will configure the routers, switches, firewalls to your needs. We install based upon best practices and your security requirements to manage your business risk. We will manage all of this for you so you don't have to take time and resources away from your critical tasks to maintain proper security levels.
WANs
A Wide Area Network (WAN) commonly connects LANs in geographically dispersed locations together using a variety of technologies not normally used to form a LAN. A WAN can help your branch offices access and share data with your headquarters cost effectively and securely. It can also integrate remote workers into your corporate data and processes. All of these are critical to keeping your business competitive and profitable.
Crossroads Business Solutions' experienced and certified engineers will design and implement a WAN that helps you compete effectively, securely and efficiently on a global playing field.
Wireless
Crossroads Business SOlutions has experienced and certified engineers to create the optimum wireless system to meet your business needs.